Are there countries that are not able to use STPay?
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Are there countries that are not able to use STPay?

Unfortunately, due to a number of issues, we have had to restrict or suspend our services in certain areas.  Additionally, clients in certain countries may have difficulty becoming verified.  Please read this article carefully to determine if your country is affected.

Due to an unusually high incidence of fraud from certain countries, we require all accounts in said countries to become Bank Verified before being allowed to make transactions.  If you reside in one of the following countries, you will be asked to obtain Bank Verified status for your account.  Please note that we are not identifying your account in particular, but your region in general.

We understand that, in some cases, this policy may negatively impact honest members.  We are working on a solution in order to provide services to those members who are not in violation of VISA and MasterCard Laws and accepted global anti-money laundering policies.  We apologize for any inconvenience; however, there is no alternative at this time.

 
Countries that require Bank Verified status ($0.00 until bank verified) include:
  • Bangladesh
  • Panama
  • Pakistan
For the same reasons as stated above, accounts from certain countries are given a transaction limit of $100 - Active, $2000 - Standard Verified and $10,000- Bank Verified per 24-hour period. These countries include:
  • Nigeria
  • Philippines
  • Egypt
  • Vietnam

IMPORTANT: if you are in one of the above countries, please note that the photo ID / driver's license documents issued in certain countries do not contain the type of information that our verifications department requires.  If you reside in one of the following countries, a passport is required in order to verify your identity. No other photo ID will be accepted.  If you do not possess a passport, we will be unable to give you verified status until such time as you do.
 
Countries that require a passport include:
  • Algeria
  • Bangladesh
  • China
  • Cambodia
  • Egypt
  • Ghana
  • India
  • Indonesia
  • Malaysia
  • Nepal
  • Nigeria
  • Pakistan
  • Russia
  • Singapore
  • Thailand
  • Vietnam

Finally, due to international economic sanctions, we are unable to offer services to the following countries:
 
  • Burma (Myanmar)

  • Guyana

  • Iran

  • Syria

  • Yemen

  • Zaire

  • Zimbabwe