How do I Verify my Bank Account? (International)
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How do I Verify my Bank Account? (International)

Please note: This article applies to bank accounts from all countries except Canada and the United States.  If you are attempting to use a bank account in either of these countries, please see the respective articles for Canadian bank verification and USA bank verification.
Please also note that your account must also be Standard Verified in order to use a verified bank account.
You may withdraw funds to any international bank account as long as it is properly verified.  In order to add a bank account to your SolidTrust Pay account, please go to My Banks and Cards > View Bank Accounts, and enter your banking information (the name and address of the bank, as well as your international bank account number and SWIFT / BIC code).
IMPORTANT: Bank accounts in certain countries possess an additional identification code, which is required to authorize international transfers.  These include the sort code for many accounts in Europe and the United Kingdom, the IFSC (Indian Financial System Code) for accounts in India, or the BSB (Bank-State-Bank) code for accounts in Australia.  If your bank account possesses this type of code, please include it in the "Country Identifier Numbers" field.  This code must also be displayed on your bank verification documents, as stated below.
In order to verify your bank account, you must have your bank provide you with a physical document (such as a bank statement or an official letter), which contains the following information:
  • your name
  • your address
  • your international bank account number (IBAN)
  • your international SWIFT or BIC code
  • any other information required for international transfers, as specified above
  • a recent date
All of this information must be on the same document and must match the information you have already entered in your SolidTrust Pay banking profile. Screenshots of an online bank statement are not acceptable.
You may submit your documents from the My Account > Upload Documents area in your SolidTrust Pay account.   Please allow 3-5 business days for processing.  You will be notified by email when your verification status is updated, or if we require further information.