Password/Log in problems
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Password/Log in problems

What is a 2FA Password? And how do I create one?
Two-Factor Authentication (2FA) is an 2-Step Password system, that greatly incre...
I am being told my username/password is wrong; how can I fix this?
If you are repeatedly receiving this error message, click on the link that says ...
Why has my account been suspended? What should I do?
If your SolidTrust Pay account appears to have been suspended without warning, t...
What is a secondary password, and why is it required?
A secondary password is an extra layer of security and is required when performi...
Why do you require such strict password?
The reason for these requirements is so you have a password that is extremely di...
Why has my IP been blocked? What can I do?
An IP Address may become blocked after repeated unsuccessful login attempts. If ...